Refunds

Tickets purchased on the door cannot be refunded or exchanged.

If you have purchased your tickets through Cornish Riviera Box Office, please contact Cornish Riviera Box Office to claim a refund.

Refunds will not be offered unless a performance is cancelled and a suitable alternative is not available. This does not affect your statutory rights.

Discounts and Concessions

Discounts cannot be offered for tickets to events.

A concessionary rate of £2 on the standard ticket price of £3 is available for under-18s, full-time students, and visitors in receipt of benefits, excluding the state pension.

Tickets to some events, such as workshops and musical performances, or to events organised by Litfest partners, cost more than the standard price of £3 and may not be available at a concessionary rate. Please see individual event listings for details.

Cancellations

In the event that an event is cancelled, Penzance Literary Festival (“PLF”) will not be held responsible for any expenses incurred by the ticket holder. Liability is limited to the value of the face value of the ticket and a refund can be claimed for this amount.

PLF reserves the right to move or alter an event at short notice should the need arise. In this event, PLF will not be obliged to refund the ticket. PLF will make every effort to notify ticket holders of the change to an event.

Conditions of entry to Penzance Literary Festival events

PLF reserves the right to refuse entry to ticket holders and/or to enforce the removal of person or persons from an event should the ticketholder:

  • breach these terms and conditions
  • be under the age of 11 and not accompanied by an adult
  • is abusive or disruptive to volunteers, speakers or other ticketholders
  • cause a breach of conditions of the venue at which the event is being held
  • causes any safety risk to the ticketholder, other ticket holders, volunteers or speakers

Liability

Liability is limited to the value of the face value of the ticket(s).

PLF will not be responsible or held liable for any disruption or cancellation to events caused by ‘Force Majeure’.